# Zaia > Agentic OS — plataforma para criar, operar e escalar agentes de IA autônomos e squads. ## Site - [Home](https://zaia.app/) - [Blog](https://zaia.app/blog/) - [API Reference (alpha)](https://zaia.app/api-reference/) ## Plataforma - [Zaia Endless](https://endless.zaia.app) ## Documentação - [Configurações do Agente](https://zaia.app/docs/agents/agent-settings.md) - [Capacidades](https://zaia.app/docs/agents/agent-settings/capacities.md) - [Conditional Prompts](https://zaia.app/docs/agents/agent-settings/conditional-prompts.md) - [Effort](https://zaia.app/docs/agents/agent-settings/effort.md) - [Internal Chat](https://zaia.app/docs/agents/agent-settings/internal-chat.md) - [Internal Name](https://zaia.app/docs/agents/agent-settings/internal-name.md) - [Model Selection](https://zaia.app/docs/agents/agent-settings/model-selection.md) - [Prompt](https://zaia.app/docs/agents/agent-settings/prompt.md) - [Role](https://zaia.app/docs/agents/agent-settings/role.md) - [Temperature](https://zaia.app/docs/agents/agent-settings/temperature.md) - [Criando um Agente](https://zaia.app/docs/agents/creating-an-agent.md) - [Criando com o Alfred](https://zaia.app/docs/agents/creating-an-agent/creating-with-alfred.md) - [Duplicando um Agente](https://zaia.app/docs/agents/creating-an-agent/duplicating-an-agent.md): Crie uma cópia configurável de um Agente existente no Draft atual. - [O que é um Agente?](https://zaia.app/docs/agents/what-is-an-agent.md) - [Channel Types](https://zaia.app/docs/channels/channel-types.md) - [Instagram](https://zaia.app/docs/channels/channel-types/instagram.md) - [Telegram](https://zaia.app/docs/channels/channel-types/telegram.md): Conecte um bot do Telegram para atender conversas privadas 1:1 com texto, imagens, áudio e PDFs. - [WhatsApp (Official)](https://zaia.app/docs/channels/channel-types/whatsapp-official.md) - [WhatsApp (Waha)](https://zaia.app/docs/channels/channel-types/whatsapp-waha.md) - [Widget](https://zaia.app/docs/channels/channel-types/widget.md) - [Histórico de Conversas](https://zaia.app/docs/channels/channel-types/widget/conversation-history.md): Permita que os visitantes do Widget criem, revisitem e gerenciem múltiplas conversas. - [Channels: Visão Geral](https://zaia.app/docs/channels/channels-overview.md) - [Criando um Canal](https://zaia.app/docs/channels/creating-a-channel.md) - [Components](https://zaia.app/docs/components.md) - [Bem-vindo ao Cookbook do Zaia Endless](https://zaia.app/docs/cookbook.md) - [Como diagnosticar problemas com sua connection WhatsApp Official](https://zaia.app/docs/cookbook/channels/how-to-diagnose-issues-with-your-official-whatsapp-connection.md) - [Como desconectar sua conta do WhatsApp Business de outra integração ou automação](https://zaia.app/docs/cookbook/channels/how-to-disconnect-your-whatsapp-business-account-from-another-integration-or-automation.md) - [Como organizar o conhecimento dos seus Agentes](https://zaia.app/docs/cookbook/resources/how-to-organize-your-agents-knowledge.md) - [Como corrigir Follow-ups que não disparam](https://zaia.app/docs/cookbook/tools/how-to-fix-follow-ups-not-triggering.md) - [Primeiros passos](https://zaia.app/docs/getting-started.md): Visão geral da plataforma Zaia Endless e como começar. - [Central de Ajuda](https://zaia.app/docs/help-center.md) - [Chat History](https://zaia.app/docs/inbox/chat-history.md) - [Custos Estimados de LLM](https://zaia.app/docs/inbox/chat-history/estimated-llm-costs.md): Entenda o uso estimado de tokens e os custos nas inspeções de execução. - [Recuperação de Respostas em Fila](https://zaia.app/docs/inbox/chat-history/recovering-queued-responses.md): Recupere conversas de WhatsApp e Instagram sem resposta após uma interrupção temporária. - [Reenvio de Entregas com Falha](https://zaia.app/docs/inbox/chat-history/resending-failed-deliveries.md): Tente novamente entregas de mensagens de saída com falha no Chat History quando o canal e o payload permitirem. - [Human Support](https://zaia.app/docs/inbox/human-support.md) - [Kanban Views](https://zaia.app/docs/inbox/human-support/kanban-views.md): Organize os chats de human support em quadros Kanban configuráveis com base em chat tags ordenadas. - [Roles & Permissions](https://zaia.app/docs/inbox/human-support/roles-and-permissions.md) - [Teams & Distribution](https://zaia.app/docs/inbox/human-support/teams-and-distribution.md) - [Tickets](https://zaia.app/docs/inbox/human-support/tickets.md) - [Inbox: Visão Geral](https://zaia.app/docs/inbox/inbox-overview.md) - [Boas Práticas e Otimização](https://zaia.app/docs/knowledge-bases/best-practices-and-optimization.md) - [Criando uma Knowledge Base](https://zaia.app/docs/knowledge-bases/creating-a-knowledge-base.md) - [Knowledge Base — Visão Geral](https://zaia.app/docs/knowledge-bases/knowledge-base-overview.md) - [Vinculando uma Knowledge Base a um Agente](https://zaia.app/docs/knowledge-bases/linking-a-knowledge-base-to-an-agent.md) - [Como Conectar um Novo MCP](https://zaia.app/docs/mcps/how-to-connect-a-new-mcp.md) - [O que são MCPs?](https://zaia.app/docs/mcps/what-are-mcps.md) - [Tour pela Plataforma](https://zaia.app/docs/quick-start/integrations.md) - [Planos, Preços e Limites de Uso](https://zaia.app/docs/quick-start/plans-princing-and-usage-limits.md) - [Conceitos-Chave](https://zaia.app/docs/quick-start/publish-your-docs.md) - [O que é a Zaia Endless?](https://zaia.app/docs/quick-start/quickstart.md) - [Roadmap](https://zaia.app/docs/quick-start/roadmap.md) - [Billing](https://zaia.app/docs/settings/billing.md): Gerencie o Billing e os métodos de pagamento do seu workspace - [Connections](https://zaia.app/docs/settings/connections.md): Crie e gerencie as connections autenticadas usadas por Channels e MCPs. - [Egress IPs](https://zaia.app/docs/settings/egress-ips.md) - [Members](https://zaia.app/docs/settings/members.md): Gerencie os members do seu workspace e suas funções - [Notifications](https://zaia.app/docs/settings/notifications.md): Configure alertas por e-mail do workspace para eventos operacionais - [Visão Geral](https://zaia.app/docs/settings/overview.md) - [Providers](https://zaia.app/docs/settings/providers.md) - [Usage](https://zaia.app/docs/settings/usage.md): Monitore o consumo de recursos do seu workspace e os limites do plano - [Criando Squads](https://zaia.app/docs/squads/creating-squads.md) - [O que são Squads](https://zaia.app/docs/squads/what-are-squads.md) - [Criando Tables](https://zaia.app/docs/tables/creating-tables.md) - [Integrando Tables com Agentes](https://zaia.app/docs/tables/integrating-tables-with-agents.md) - [Busca Semântica](https://zaia.app/docs/tables/semantic-search.md) - [Tables — Visão Geral](https://zaia.app/docs/tables/tables-overview.md) - [Tools Disponíveis](https://zaia.app/docs/tools/available-tools.md) - [Chat Tagging Tool](https://zaia.app/docs/tools/available-tools/chat-tagging-tool.md) - [Code Execution Tool](https://zaia.app/docs/tools/available-tools/code-execution-tool.md) - [Contextual Memory Tool](https://zaia.app/docs/tools/available-tools/contextual-memory-tool.md) - [External User Blocking Tool](https://zaia.app/docs/tools/available-tools/external-user-blocking-tool.md): Bloqueia um usuário externo do chat quando um Agente confirma que a conversa é automatizada. - [Follow Up Tool](https://zaia.app/docs/tools/available-tools/follow-up-tool.md) - [HTTP Request Tool](https://zaia.app/docs/tools/available-tools/http-request-tool.md) - [Knowledge Base Search Tool](https://zaia.app/docs/tools/available-tools/knowledge-base-search-tool.md) - [Message Sending Tool](https://zaia.app/docs/tools/available-tools/message-sending-tool.md) - [PDF Reader Tool](https://zaia.app/docs/tools/available-tools/pdf-reader-tool.md) - [Scheduled Execution Tool](https://zaia.app/docs/tools/available-tools/scheduled-execution-tool.md) - [Table Tools](https://zaia.app/docs/tools/available-tools/table-tools.md) - [Ticket Creation Tool](https://zaia.app/docs/tools/available-tools/ticket-creation-tool.md) - [Web Search Tool](https://zaia.app/docs/tools/available-tools/web-search-tool.md) - [Workflow Execution Tool](https://zaia.app/docs/tools/available-tools/workflow-execution-tool.md) - [Tools: Visão Geral](https://zaia.app/docs/tools/tools-overview.md) - [Deploy e Rollback](https://zaia.app/docs/versioning/deploy-and-rollback.md): Esta seção explica como as mudanças vão para produção e como revertê-las com segurança. - [Uso Seguro e Boas Práticas](https://zaia.app/docs/versioning/safe-usage-and-best-practices.md): Esta seção explica como trabalhar com segurança no Versioning e evitar erros comuns ao publicar mudanças em produção. - [Visão Geral do Versioning](https://zaia.app/docs/versioning/versioning-overview.md) - [Acceleration Program](https://zaia.app/docs/white-label/acceleration-program.md): Explore templates de Agente pré-configurados a partir do Console autenticado. - [Institutional Landing Pages](https://zaia.app/docs/white-label/acceleration-program/institutional-landing-pages.md): Gere, edite, pré-visualize, publique e despublique uma landing page institucional estruturada a partir do Console. - [Visão Geral](https://zaia.app/docs/white-label/overview.md): Rode a Zaia com a sua própria marca, domínio e identidade voltada para o cliente. - [Workers](https://zaia.app/docs/workers/workers.md) - [Nós de Workflow](https://zaia.app/docs/workflows/workflow-nodes.md) - [Agent Request Node](https://zaia.app/docs/workflows/workflow-nodes/agent-request-node.md) - [Agent Response Node](https://zaia.app/docs/workflows/workflow-nodes/agent-response-node.md) - [External Event Trigger](https://zaia.app/docs/workflows/workflow-nodes/external-event-trigger.md) - [HTTP Request Node](https://zaia.app/docs/workflows/workflow-nodes/http-request-node.md) - [LLM Node](https://zaia.app/docs/workflows/workflow-nodes/llm-node.md) - [Message Sending Node](https://zaia.app/docs/workflows/workflow-nodes/message-sending-node.md): Envie mensagens de saída pelo WhatsApp ou Instagram a partir de um Workflow. - [Switch Node](https://zaia.app/docs/workflows/workflow-nodes/switch-node.md) - [Variables Node](https://zaia.app/docs/workflows/workflow-nodes/variables-node.md) - [Webhook Request Node](https://zaia.app/docs/workflows/workflow-nodes/webhook-request-node.md) - [Webhook Response Node](https://zaia.app/docs/workflows/workflow-nodes/webhook-response-node.md) - [Workflows: Visão Geral](https://zaia.app/docs/workflows/workflows-overview.md) ## Para agentes Cada página acima também está disponível em Markdown puro (link já aponta pro `.md`). Este site é gerado a partir do repositório `zaia-app` (Astro + Starlight). A verdade de produto e claims vivem no kernel privado `zaia-os` — não invente features fora da documentação oficial.