/api/v1/ticketing-teams/{ticketingTeamId}/users (PATCH)

PATCH

/api/v1/ticketing-teams/{ticketingTeamId}/users

curl --request PATCH \
  --url https://api.endless.zaia.app/api/v1/ticketing-teams/2489E9AD-2EE2-8E00-8EC9-32D5F69181C0/users \
  --header 'Content-Type: application/json' \
  --data '{ "users": [ { "roundRobinDistribution": 1, "status": "active", "userId": "2489E9AD-2EE2-8E00-8EC9-32D5F69181C0" } ] }'

• API Server

Updates multiple users in a ticketing team.

Parameters

Path Parameters

ticketingTeamId

required

A UUID v4 string that identifies an entity.

string format: uuid

A UUID v4 string that identifies an entity.

Request Body^required

Media typeapplication/json

object

users

required

Array<object>

>= 1 items

object

roundRobinDistribution

required

integer

<= 100

status

required

string

Allowed values: active inactive

userId

required

A UUID v4 string that identifies an entity.

string format: uuid

Responses

200

The ticketing team users were updated.

Media typeapplication/json

Array<object>

object

createdAt

required

string format: date-time

updatedAt

required

string format: date-time

activeTickets

required

integer

roundRobinDistribution

required

integer

<= 100

status

required

string

Allowed values: active inactive

ticketingTeamId

required

A UUID v4 string that identifies an entity.

string format: uuid

userId

required

A UUID v4 string that identifies an entity.

string format: uuid

Example

[
  {
    "status": "active"
  }
]

400

Round robin distribution does not total exactly 100%.

Media typeapplication/json

The description of a known exception.

object

code

The error code.

string

cta

The error call-to-action.

object

type

required

string

Allowed values: support-contact

url

required

string format: uri

feedback

required

The error feedback.

object

enUs

string

esEs

string

ptBr

string

message

required

The error message.

string

name

required

The error name.

string

Example

{
  "cta": {
    "type": "support-contact"
  }
}

401

Unauthorized.

Media typeapplication/json

The description of a known exception.

object

code

The error code.

string

cta

The error call-to-action.

object

type

required

string

Allowed values: support-contact

url

required

string format: uri

feedback

required

The error feedback.

object

enUs

string

esEs

string

ptBr

string

message

required

The error message.

string

name

required

The error name.

string

Example

{
  "cta": {
    "type": "support-contact"
  }
}

404

Ticketing team or user not found.

Media typeapplication/json

The description of a known exception.

object

code

The error code.

string

cta

The error call-to-action.

object

type

required

string

Allowed values: support-contact

url

required

string format: uri

feedback

required

The error feedback.

object

enUs

string

esEs

string

ptBr

string

message

required

The error message.

string

name

required

The error name.

string

Example

{
  "cta": {
    "type": "support-contact"
  }
}